Dynamics 365 for NDIS apps are designed so they can be easily and independently deployed. That means you can start small with the right fit for your role, practice area and specialisation and pay only for what you need. Yet they work together seamlessly and fit with your existing systems, so as your business demands, you can grow into additional capabilities with ease and run your entire organisation in the trusted Microsoft cloud.

Dynamics 365 for NDIS enables firms to adapt and innovate in real time with nimble, adaptable applications so you can compose, modify and extend processes. Users are empowered to change and adapt without IT. And you can reimagine your service provider business model with a common data model and a flexible, extensible business application platform.

With Dynamics 365 for NDIS, Microsoft is the only provider of business applications that infuses big data, advanced analytics and IoT into processes out-of-the-box to proactively guide users & clients to optimal outcomes with predictive insights, prescriptive advice and actionable next steps. Data & insights transformed into action for intelligence where it’s needed. For example, Cortana Intelligence will enable recommendations to help predict which services a client will need.

Deep integration between Dynamics 365 for NDIS and Office 365 connects the structured workflow of business applications and processes with the unstructured work of collaboration and productivity using Microsoft SharePoint. So your users are empowered with productivity tools surfaced in the context of their business processes. For example, a service coordinator receives an email, and can respond directly in Office with a quote that is created based on information from both the Dynamics Sales app and NDIS price guide, stored back to Dynamics 365 for NDIS, with right pricing, client details etc. All without the user having to leave Outlook.