Welcome to the Most Experienced
NDIS CRM Provider on the Planet!
With experience of dozens of Service Providers nationally, Dynamics 365 for NDIS is fast becoming the preferred solution for service providers large and small. Delivering unparalleled levels of help, education, support and add-ons Dynamics 365 for NDIS provides an intuitive, easy to use platform for all service provider needs – from marketing and communications to support planning, service agreement, incident management, time and billing and financials.
How can we help you?
The Challenge
Data everywhere; missed opportunities; zero relationship management; poor client communications; no history and little if any integration between systems. Unfortunately all too common problems.

Up to 20% of every day is wasted “trying to find stuff”. Lots of Potential New Client enquiries go unanswered – “lost” between the enquiry made through the website or reception desk and connecting with service personnel.

Add to this the fact that 40% of support worker’s productivity time is lost in travel, administration and other unbillable time.



DOWNLOAD PDF
How We Help


Technology is transforming our personal lives with apps and services that are simple and intuitive, and deliver helpful assistance to improve our lives. In contrast the apps and services we use to drive NDIS business processes are often difficult to trial, hard to use and takes months (if not years) to deploy. Some even make you pay extra for capabilities like visualisation, workflow automation and predictive insights.

We imagine a better world for NDIS service providers everywhere. One where you can track new business intakes, automate service agreement production, track time and billing and improve financial management using modern, mobile, enterprise-ready intelligent business apps from the cloud that are as easy to use as the consumer apps that help us all get rides, book rooms, listen to music and take actions to improve our health.
What we do is work with you to:
Centralise Client Data
Systemise Functions
Optimise Workflows
Standardise Templates
Auto generate management/KPI reports


Based on experience, an average saving of up to $25,000 a year on generating service agreements and managing documents, savings of up to $50,000 a year recording and tracking progress notes and almost $50,000 a year in NDIS claiming and price list accuracy.
Tools We Use

Building on the (Office/Microsoft 365) platform we already use!

Dynamics 365 for NDIS is more than just marketing and Client Relationship Management (CRM). Dynamics 365 for NDIS offers the most complete framework for marketing and communications to support planning, service agreement, incident management, time and billing and financials. Powered by Microsoft Dynamics 365, Dynamics 365 for NDIS’s comprehensive platform includes web form and SMS integration, document management, Office 365/Outlook integration, mobile access, self-service support and now, Dynamics 365 Business Central financial management. Dynamics 365 for NDIS is backed by a national team of NDIS service industry specialists providing design, consulting, technology, implementation, training and ongoing support services.

What service providers love about Dynamics 365 for NDIS is its “universal accessibility” – the ability to deliver amazing client experiences anywhere from web or Outlook as well as any device – iPhone, iPad, Android, even your Apple Mac! Just some of the features we include:

Just some of the features we include:
  • Dynamics 365 for Health Services/NDIS CRM
  • Dynamics 365 Business Central ERP
  • Dynamics 365 Asset & Service Management
  • Dynamics 365 HR Management
  • Dynamics 365 Incident Management
  • Dynamics 365 Risk Management
  • Dynamics 365 Support Worker Access/Mobile App
  • Dynamics 365 Self-service Portal Access
  • Dynamics 365 Payroll/KeyPay
Best of all, Dynamics 365 for NDIS is available for as low as $4 per support worker per month in the Microsoft cloud including unlimited email and telephone support ($32 for advanced users).
Liberating law firm users from traditional Business Apps Licensing
  • Plans for small and large firms
  • Start with what you need - and grow
  • Personalized for real world roles
  • Simple and transparent
Only Microsoft provides all the pieces to deliver an
intelligent business cloud for law firms
Intelligent Cloud
  • First party business applications are at the heart of the intelligent business cloud. Dynamics 365 for NDIS takes a new approach to business applications. Our CRM, time and billing and cloud accounting solutions are unified into one cloud service with new purpose-built apps to help manage specific business functions, including: Marketing, Client Care, HR Management, Incident & Risk Management, Time & Billing and Finance.
  • Power BI and Cortana Intelligence are natively embedded to help firms achieve their business goals with predictive insights, prescriptive advice and actionable next steps. Azure IoT brings device data to enable preemptive action to business functions.
  • Deep integration between Dynamics 365 for NDIS, SharePoint and Office 365 brings together the worlds of business process and productivity. Historically users have been the point of integration between business processes and the email, spreadsheet and word processing tools they use. This meant lot of time flipping between apps and a lot of copying, cutting and pasting. With Dynamics 365 for NDIS, we connect the structured workflow of business apps with the unstructured work of SharePoint collaboration and productivity for empowered users and a much more productive experience.
  • Business applications adapt and innovate in real-time with a common data model and extensible business application platform. Dynamics 365 for NDIS apps :
    • Use a common data model, shared with Office 365 and Business Central, to simplify data management and integration across apps and business processes.
    • Offer tech savvy service providers, aka “citizen developers,” (using Power Apps, Power BI Embedded and Microsoft Flow) and professional developers (using Azure platforms services) a consistent business platform they can use to compose new apps and easily extend and modify existing ones.
    • Come with connectors that let you integrate with applications and services from Microsoft and partners (eg. MailChimp, 5cSMS, DocuSign etc) - including custom API’s and legacy systems like QuickBooks, MYOB, Xero etc.
  • We are also supporting Microsoft AppSource – Microsoft's destination for users to easily find and evaluate line of business SaaS apps, add-ins and content packs from Microsoft and our partners, including those built on top of Dynamics 365 for NDIS, Office 365, SharePoint, the Power platform and the Azure platform.
Test Drive
To schedule your free test drive please complete your details below. Alternatively, email us today to schedule a quick web demo – Support@d365.Group Take a test drive and get a sneak peek at what Dynamics 365 for NDIS can do for you.
Start with what you need

Dynamics 365 for NDIS apps are designed so they can be easily and independently deployed. That means you can start small with the right fit for your role, practice area and specialisation and pay only for what you need. Yet they work together seamlessly and fit with your existing systems, so as your business demands, you can grow into additional capabilities with ease and run your entire organisation in the trusted Microsoft cloud.

Be ready for Growth

Dynamics 365 for NDIS enables firms to adapt and innovate in real time with nimble, adaptable applications so you can compose, modify and extend processes. Users are empowered to change and adapt without IT. And you can reimagine your service provider business model with a common data model and a flexible, extensible business application platform.

Support built-in Intelligence

With Dynamics 365 for NDIS, Microsoft is the only provider of business applications that infuses big data, advanced analytics and IoT into processes out-of-the-box to proactively guide users & clients to optimal outcomes with predictive insights, prescriptive advice and actionable next steps. Data & insights transformed into action for intelligence where it’s needed. For example, Cortana Intelligence will enable recommendations to help predict which services a client will need.

Deliver productivity where you need it

Deep integration between Dynamics 365 for NDIS and Office 365 connects the structured workflow of business applications and processes with the unstructured work of collaboration and productivity using Microsoft SharePoint. So your users are empowered with productivity tools surfaced in the context of their business processes. For example, a service coordinator receives an email, and can respond directly in Office with a quote that is created based on information from both the Dynamics Sales app and NDIS price guide, stored back to Dynamics 365 for NDIS, with right pricing, client details etc. All without the user having to leave Outlook.



Request for a demo

To organize your free test drive please complete your details below. Alternatively, email us today to schedule a quick web demo – Support@d365.Group for Legal.com

Take a test drive and get a sneak peek at what Dynamics 365 for Legal can do for you